COVID-19 Policy for The Thrive Network
Here is an update of how we are handling COVID-19 and to let you know what you can expect from Thrive during this time.
All events will now be held online via Zoom until further notice. Please see our events page for more details. Our immediate priority is for the health and safety of our members so that you can continue running your businesses in a safe space.
The Thrive Network P/L (the Organisation) is committed to ensuring the health and safety of its members and external visitors in the licensed and public spaces of the Thrive Network.
To this end, this policy sets out the minimum steps that the Organisation is taking in order to manage the coronavirus situation, alongside expectations that are placed upon you to help us make the space as safe as possible.
For the safety of yourself (you / the client), your staff, guests and others in the coworking space, this policy must be followed at all times. This policy refers to you, your staff, interns and other persons your company is responsible for.
Non-compliance with these measures may result in management denying access to the space of a member, or member organisation, or a cancellation of membership.
This manual details the process and policies of the organisation post COVID-19 and this space’s commitment to your health and safety.
The term Government in this manual refers to regulations of the Australian Government (Aust Gov), Victorian Government (Vic Gov) and relevant Local Government Areas (LGAs) and will specify if required.
This manual assumes that this coworking space has government approval to operate.
This manual operates as temporary policy and guide until the current pandemic is considered past and works alongside existing company policies and procedures where practical. All policies and procedures associated with this document may be subject to change and you will be notified and updated if this occurs.
The manual will form part of our standard induction for all new members or external clients.
The Thrive Network will not be liable for any costs, service interruptions, delays or cancellations as a result of guests being denied admittance to the space due to not meeting the requirements of our COVID-19 policy.
The Thrive Network will not provide refunds to any organisation due to non-admittance of guests or members who have failed temperature testing or present with symptoms of a cold or flu deemed by our staff to be unsafe.
COVID-19 INFECTION CONTROL MEASURES. THE FOLLOWING IS A LIST OF CONTROL MEASURES THAT WILL BE CARRIED OUT IN THE SPACE :
- Cleaning and disinfecting in accordance with guidance from Safe Work Australia and public health authority.
- Posters on hand washing are prominent in the space and hand washing facilities are available in the bathrooms and kitchen areas.
- Signage promoting safe social distancing is displayed throughout the Space.
- Clinical grade hand sanitiser is provided at all entry points to the space (out of reach of children) and in all meeting rooms and kitchens, along with disinfectant sprays and wipes. The location of sanitisers and sprays will form part of our induction procedure moving forward.
- Mask wearing is mandatory in Victoria under new State Government regulations when you leave your home. The Thrive Network P/L requires a mask to be worn by anyone entering or leaving the building, when moving around the space, using the lift and using the common areas such as kitchens, open collaboration spaces and meeting rooms.
- Entry to the building and the space will not be granted unless a mask is worn.
- Frequently touched surfaces belonging to the Organisation (including counters, handrails, doors, phones, keyboards and EFTPOS facilities) are regularly cleaned.
- External guests will be required to have their temperature tested via an infrared touch-free thermometer before being granted access to the space. All guests must enter the space via reception on Level 2 only. This includes members of any team who normally reside interstate and are regular visitors. Access to other areas of the space will not be granted until our staff have undertaken testing.
- Members are requested to wipe down and clean their own desks, chairs, computer equipment and monitors at the end of each day with the supplies provided.
- If you observe anything that does not meet this standard, please advise management immediately or as soon as possible in order for us to rectify the situation.
We strongly encourage you to follow guidelines from the World Health Organisation on infection control, both whilst at work and in your daily life. These include:
- frequently cleaning your hands by using alcohol-based hand sanitiser or soap and water
- when coughing and sneezing, covering your mouth and nose with flexed elbow or tissue, throwing this tissue away immediately and washing your hands, and
- avoiding close contact with anyone who has a fever and cough.
Government guidelines state that distancing must be observed to one person for every 4 square metres. We will track total occupants in the space and ensure that our occupancy rates do not exceed this guideline. The maximum number of people allowed in various spaces as per social distancing guidelines are as follows:
Maximum Number of People allowed in the Level 2 Workspace (Back of House) = 66 People
Maximum Number of People in Level 2 Front of House (excluding meeting rooms) = 15 People
Level 2, The Schwarzenegger Room = 6 People
Level 2, The Bruce Lee Room = 7 People
Level 2, The Chuck Norris Double Boardroom = 13 People
Level 2, Jet Li Meeting Room = 4 People
Level 2, Jackie Chan Meeting Room = 2 People
Maximum Number of People allowed in the Level 3 Workspace (incl. offices) = 114
Level 3, Van Damme Meeting Room = 4 People
People must aim to keep at least 1.5m apart from each other. Physical distancing signs are placed around the space advising of these rules.
It is your responsibility to maintain this distance at all times in the centre.
IF YOU HAVE CONTRACTED THE VIRUS
If you begin to display symptoms of the virus, you must follow Government guidance to find out what to do next. You must seek medical attention (be tested) and notify management at the earliest opportunity.
In order to protect your fellow co-workers, you are required to remain completely absent from the space. You are required to get a COVID-19 medical clearance prior to returning to the workspace.
IF YOU HAVE HAD CONTACT WITH A CONFIRMED CASE OF THE CORONAVIRUS WITHIN THE PAST 14 DAYS
If you have been in contact with someone who has a confirmed case of the coronavirus, you are required to notify management immediately. In order to protect your fellow coworking colleagues, we ask you to seek medical attention (get tested) and remain absent from the space. You are required to get a medical clearance from your doctor prior to returning to the space.
IF YOU HAVE CONTACT WITH A SUSPECTED CASE OF THE CORONAVIRUS
If you have been in contact with someone who has a suspected case of the coronavirus, you are required to notify management immediately.
Even if you are not displaying any symptoms, we may require you to stay away from the space as a safety precaution.
You must not attend the space during any self-isolation period that the Government requires you to undertake.
It is important for any client considering international travel to keep up to date on the advice of the Australian Government Department of Health in relation to this.
IF YOU HAVE PLANNED INTERNATIONAL TRAVEL
The Organisation accepts that you may have plans to travel in the near future, including pre-booked and paid for holidays. Certain countries have been identified as having been severely affected by the virus and we would therefore ask that you consider, for your own health, whether travelling to these areas is the best thing to do.
We also ask that you keep yourself up to date with Government guidance on self-isolation upon return from international travel, and bear in mind that this guidance can change on a daily basis. You should also familiarise yourself with the health and safety recommendations for the country which you are visiting. This could include staying away from farms, touching animals, etc.
Note that if you are planning, or have already planned, international travel, you should factor any known self-isolation period into your plans.
IF YOU UNDERTAKE INTERNATIONAL TRAVEL
You are required to advise management if you travel to, or transit through, any country other than Australia.
Upon returning from such travel, you are required to follow any Government advice to self-isolate and remain absent from the space.
Prior to returning to the space, you are required to provide the Organisation with evidence that you have served any self-isolation period required by the Government. Evidence should be in the form of a copy of your flight itinerary for your flight into Australia, that is dated at least 15 days prior to your first day back at work.
IF YOU COME INTO CONTACT WITH SOMEONE WHO HAS TRAVELLED INTERNATIONALLY
If you come into close contact with someone who has travelled internationally, you may choose to continue to attend work unless Government guidance dictates otherwise.
This organisation strongly recommends that all persons attending the space have downloaded and are actively using the COVIDsafe App as recommended by the government.
TEMPORARY BUSINESS CLOSURE
As time progresses, it may become necessary for the business to temporarily reduce or cease operations (temporary lockout), for example if someone in the workplace is diagnosed with coronavirus.
The Organisation will do everything possible to continue operating in these circumstances, however ultimately will take the action that is necessary to comply with Government advice and ensure safety within the workplace.
In the unlikely scenario of a shutdown, we may have no choice but to deny entry to the space for a period of time until the space has been adequately sanitised. This operation is usually completed within 24 hours.
For clarity, this will only occur under specific circumstances in line with government recommendations, and all alternatives will be considered prior to taking this step.
Please ensure that the items you require in the event of a temporary lockout are accessible elsewhere.
The Organisation will take all available steps to maintain normal business operations.
To maintain safe business operations, it may be necessary for our staff to work from an alternative work location if, for example, instructions from a third party mean that entry into our current workplace is not permitted. Your flexibility in this regard will be required.
Staff have been briefed on symptoms of COVID-19 and have been told to stay home if they are feeling unwell.
The organisation operates a zero tolerance policy to all forms of harassment and bullying in the workplace. We will not tolerate any unacceptable behaviour to colleagues, suppliers, members of the public etc.
Any complaints of this nature will be investigated in line with our usual policy and may result in action, up to and including cancellation of your rights to work at the space.
UPDATES TO THIS POLICY
This policy may be updated to observe government regulations and advice. The organisation will advise you as soon as possible when updates are made.
The organisation is committed to your privacy. Your personal information or circumstances related to the COVID-19 situation will not be shared outside the company. All information shared by you will be treated with care and secrecy.
The organisation will issue regular updates (or when Government directives change) in order to keep you informed of all matters relating to the current situation at all times
If you have any questions or queries relating to this policy, please feel free to contact any of our staff members, or Fiona and Dan. Your business is our business and we are committed to ensuring that The Thrive Network is a space where you can have certainty about the day to day operations of your business, and the health and safety of yourselves and your staff.
tel: 0490 536 752